Returns and refunds
Right of Withdrawal
In writing by attaching the following form:
Click here to consult the withdrawal form
e-mail communication address:
info@virustopair.it
communication address by post:
Tecnogroup srl
Head Office: Via Mantovana, 81 – 37137 VERONA – ITALY
Warehouse: Via G. Galilei, 13/15 – 25020 FLERO (BS) – ITALY
Offices: Via G. Galilei, 11 – 25020 FLERO (BS) – ITALY
VAT and Fiscal Code 03429080983
info@virustopair.it
The return of the goods will be at your charge and can be made by a courier of your choice, unless the goods are defective or broken.
The goods must be returned in their original packaging with the return form within 14 (fourteen) days from the date of receipt of the product to the following address:
Tecnogroup srl
Head Office: Via Mantovana, 81 – 37137 VERONA – ITALY
Warehouse: Via G. Galilei, 13/15 – 25020 FLERO (BS) – ITALY
Offices: Via G. Galilei, 11 – 25020 FLERO (BS) – ITALY
VAT and Fiscal Code 03429080983
info@virustopair.it
Upon return of the goods to our warehouse and ascertained the integrity of the same, we will refund you automatically through the same method of payment used at the time of purchase. You will be refunded within (fourteen) days from the date of receipt of the return.